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The Right Way

If you’ve been to our downtown campus before, you may recognize a friendly face in Joe Sedlachek. Joe has worked at our Welcome Services desks for almost 22 years, answering questions and helping visitors find their way. Joe makes a lasting impression on the people he serves by trying to remember the name and face of everyone who stops by. "I always remember people’s names. I find that it eases the nerves of our patients and makes their experience better." With his upbeat and friendly demeanor, Joe’s goal is to set the right tone for their visit. "I want to set a good example for the organization. We are the face of HCMC – the first and last impression."

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